Processor (Entry Level or Experienced)

Job Description

Employment Type: Full Time
Base pay: Negotiable + bonus
As a processor, time lines you are helping people obtain the American Dream of home ownership. You will work closely
with a variety of people involved in the transaction to keep the process running smoothly. You will work closely with
the underwriter and closing department to assure that all documentation is in proper order and that it flows
efficiently and within timelines. As part of the A & D family, you will be part of our growth and will work with
us to achieve our goals. You will be rewarded for your achievements and accomplishments and be part of our
career growth incentive so that you will be able to advance through the company taking your career to new heights.
Primary duties including but not limited to processing first or second mortgages loans for first-time homebuyers.

Major Responsibilities

•Customer Service
•Serve as initial point of contact for the program Act as a liaison between borrower, underwriter, loan
originator and lender
•Provide customer and all parties to the transaction with timely and periodic status updates of their loan
application
•Return all inquiry calls promptly Customer Intake and Data Entry
•Collect required documentation from applicants and follow up on missing items
•Establish, maintain, and update files, databases, records, and/or other documents for recurring internal
reports
•Order credit reports, title reports File System Management
•Compile documents for customer files and enter intakes to Data Management System for processing and
assessment
•Assure that all customer files are complete and in compliance with regulatory agencies and internal
policies
•Ensure customer privacy, security of files and appropriate staff access Administrative Support
•Prepare commitment letter(s), denial letter(s) and cancel files when necessary
•Maintain pipeline report and notify management of status as needed
•Process the documents received for each file, verifying the accuracy and completeness of each document
•Make recommendations for procedural changes to increase efficiency
•Other duties as assigned.

Knowledge, Skills and Abilities required:

1.Ability to provide excellent customer service in person and on the phone.
2.Ability to handle multiple tasks and frequent interruptions
3.Ability to handle stressful situations with calmness and courtesy.
4.Ability to communicate effectively, both orally and in writing.
5.Excellent records and file management skills.
6.Knowledge and experience using MS Word, Excel, Outlook 9
Training provided: Yes
Main Area of Employment: Hollywood, FL

 

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